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Journal · Field notes
The Journal. Plain English, no fluff.
Field guides, customer stories and the occasional honest take on what AI website builders can and can't do — written by the team at WebHero.
How to get your Google review link and QR code
The two-minute setup that makes asking for reviews easy, plus the words, timing and rules that turn finished jobs into five-star reviews.
Google Business Profile suspended? How to get it back
Why profiles get suspended, how to tell which kind you've got, and the appeal that gives you the best chance of being back on Maps.
Can you remove a Google review? What works and what doesn't
Google will take down reviews that break its rules, not reviews you simply disagree with. Here's how to tell the difference, report the ones that qualify and handle the rest.
The five-minute audit: is your business actually findable on Google?
Quick checks every small business should run on a Monday morning, plus the three fixes that move the needle.