PRIVACY POLICY
Last Updated: November 2025
TL;DR: We respect your privacy. We only collect what we need to make Avago work. We never sell your data. You can delete your account anytime.
This Privacy Policy explains how Avago ("we", "us", or "our") collects, uses, and protects your personal information when you use our website building platform.
1. Information We Collect
Account Information
When you create an account, we collect:
- Your name and email address
- Password (encrypted and never stored in plain text)
- Company name (optional)
- Payment information (processed securely through Stripe)
Website Content
As you build your website, we store:
- Website content, text, and images you upload
- Design choices and layout preferences
- Domain names and site settings
- Analytics data for your published websites
Usage Data
To improve our service, we collect:
- How you interact with the Avago platform
- Features you use and actions you take
- Technical information (browser type, device, IP address)
- Error logs and performance metrics
2. How We Use Your Information
We use your information to:
- Provide and maintain the Avago service
- Process your payments and manage your subscription
- Send you service updates and important notifications
- Provide customer support when you need help
- Improve and optimize our platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
We Never Sell Your Data
Your information is yours. We will never sell, rent, or share your personal data with third parties for their marketing purposes. Period.
3. Data Storage and Security
Where We Store Data
Your data is stored securely on servers provided by Duda, our website platform partner. All data is encrypted in transit and at rest. We use industry-standard security measures including:
- SSL/TLS encryption for all data transfers
- Regular security audits and penetration testing
- Secure authentication and access controls
- Automated backups and disaster recovery systems
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal or regulatory purposes.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how our platform is used
- Improve performance and user experience
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of Avago.
5. Third-Party Services
We use carefully selected third-party services to operate Avago:
- Stripe: Payment processing (PCI-compliant)
- Duda: Website hosting and infrastructure
- Google Analytics: Usage analytics (anonymised)
- Anthropic: AI-powered website generation
These services have their own privacy policies and are required to protect your data according to applicable laws.
6. Your Rights
You have the right to:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and data
- Portability: Export your website data in a standard format
- Objection: Object to certain processing of your data
- Restriction: Restrict how we process your data
To exercise any of these rights, contact us at the details below.
7. GDPR Compliance (EU Users)
If you're in the European Union, we comply with GDPR requirements:
- We process data lawfully, fairly, and transparently
- We only collect data for specific, legitimate purposes
- We minimize the data we collect and retain
- We ensure data accuracy and security
- We respect your rights as a data subject
8. Children's Privacy
Avago is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we've collected data from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll:
- Update the "Last updated" date at the top
- Notify you via email if changes are significant
- Post a notice on our platform
Continued use of Avago after changes means you accept the updated policy.
10. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
QUESTIONS ABOUT PRIVACY?
If you have any questions or concerns about how we handle your data, we're here to help.
Email: info@avago.ai
Address: Web Hero Limited T/A Avago AI, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ